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ISO 9001 – Quality Management System
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What is ISO 9001 Certification?
ISO 9001 Certification is the international standard used worldwide for making a Quality Management System (QMS), published by ISO (the International Organization for Standardization). The standard was revised in the year 2015 after the old version 2008, and it is called ISO 9001:2015. So as to be delivered and refreshed, ISO 9001 must be complied with and implemented in the organizations which are looking to get certified as per this international standard.
What are Quality management systems?
An ISO 9001 Certification definition would be that this standard provides the necessary prerequisites for a QMS to be implemented in an organization. Specifically, it outlines the policies, processes, and procedures required to deliver products and services that not only meet customer and regulatory needs but also enhance customer satisfaction. Furthermore, the Quality Management System serves as the foundation for all quality assurance activities.
Benefits of ISO 9001:2015 to your business
ISO 9001:2015 aims to provide a practical and workable Quality Management System (QMS) to enhance and monitor all areas of your business. Consequently, the benefits of a Quality Management System for your organization are substantial.
This version includes transitions to connect ideas smoothly and emphasize the advantages.
- Increased revenue – win more contracts and tenders, whilst streamlining your processes and identifying opportunities for cost savings. With the right support and the knowledge of your employees, you will end up with a system that will improve all areas of your organization.
- Greater employee morale – by ensuring that all employees are working to one agenda you can reduce errors and increase productivity.
Implementing an effective and robust ISO 9001:2018 Quality Management System (QMS) will not only help you focus on the important areas of your business but also significantly improve efficiency. Moreover, the management processes that are established throughout your business will provide a sound foundation. Consequently, this will lead to increased productivity and profit. As a result, you will see an improvement in customer acquisition and retention.
Some Benefits of ISO 9001:2015 include:
- Suitable for both small and large organizations
- Better internal management
- Less wastage
- Increase in efficiency, productivity and profit
- Improved customer retention and acquisition
- Consistent outcomes, measured and monitored
- Globally recognized standard
- Compatible with other ISO standards
- Minimizes mistakes
- Improves reporting and communications
- Better quality products and service
- More reliable production scheduling and delivery
- Standards maintained by annual assessments
A valid ISO 9001 certificate will, therefore, be a prerequisite for some of your customers and a ‘nice to have’ for others when they are considering suppliers. Moreover, it gives your customers confidence that you are working to standards and procedures that will ultimately provide them with a high standard of customer service.
Why is ISO 9001 Certification important?
As expressed above, ISO 9001 Certification is a globally recognized Quality Certification for developing, implementing, and maintaining a Quality Management System within an organization. Specifically, it is designed to be used by associations of any size or industry, and, therefore, it is applicable to any organization. Moreover, as a global standard, ISO 9001 serves as the foundation for creating a system that ensures customer satisfaction and continual improvement. Consequently, many industries require this Certification from their suppliers.
Benefits of ISO 9001:2015 to your customers
The ISO 9001:2008 / ISO 9001:2015 standard is recognized worldwide and your customers will understand the benefits of working with companies that are ISO 9001:2018 certified. In fact, some of your customers will only do business with certified companies because it gives them assurance that your management systems are constantly assessed and approved.
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ISO CERTIFICATIONS
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